Buying Used Cars Online: What if the Car Delivered is Defective?

How many times have you ordered something online and have got something very different? Even worse, how many times have you ordered something and the product delivered was defective? Now, if this is a toy or a book, the product is generally returnable or you may learn to live with the defect. But if the product is a used car, the story then flips on its head.

People are now searching for used car lots near me online more than ever. And having been used to online shopping for most products, these people are believing the deals available for used cars. However, buying used cars online is nothing like getting a toy for your child or ordering your favorite book. If you indeed get a different car or the vehicle turns out to be defective, almost all dealerships are then reluctant to either return or refund.

What if the used car delivered is defective?

Say you searched for the best car lots near me and did your research. You bought your used car online and the vehicle came with a busted coolant pipe. As a result, your engine is overheating and the radiator is under immense pressure. Once you contact the online dealer with the problem, you will notice all sorts of excuses to not replace or fix your car. It is generally expensive for dealers to bring back the car they just delivered and redeliver another used car.

A few dealers might send someone to fix the problem. And you might feel that once the problem is fixed, you can live a peaceful life. But you do not know for how long was the coolant pipe defect ignored in the car lot and if the vehicle had been driven in that condition. The issue might have already damaged the engine. Soon enough, the engine will break down and you will have to bear that cost.

Other dealers will try to push you to the third-party warranty provider from whom you have bought your extended warranty. And the warranty provider will tell you that the deal starts after the car has been delivered to you. With no one taking responsibility for the damage, suing the dealer remains as your only option. It goes without saying that taking the legal way involves hefty costs and most buyers just settle for fixing the problem themselves.

Avoid buying used cars online

Search for the best used cars near me to pinpoint a top brick-and-mortar dealership. Avoid buying cars online since the investment involved is no small sum. With retail dealerships, you can check the quality of the used car in person and make sure that nothing is wrong with the vehicle while buying. The online world might have its convenience but it comes with its risks. Most dealers look to sell mediocre cars online as the vehicle has to be registered in your name first before delivery.

Trust Family Auto of Greer for quality vehicles. End your search for the best used cars and used trucks for sale near me with our dealership. We back our vehicles with a flat 2 year/36,000 miles warranty and pass them through expert reconditioning before placing the cars in our lot. With Family Auto, you can check our used cars available online but we prefer to transact in person. We process your purchase papers fast and you can have ownership of a quality car in no time at all.